We’re here to help!

Your safety matters. If you think the coronavirus (COVID-19) may affect your plans, visit our
Help Center or read more important info on the coronavirus here.

We understand you may want to change your plans due to the coronavirus (COVID-19) and its health implications. For further support, sign in to your Allbookers.com account and visit our Customer Service Help Center.

For the best support, sign in to your Allbookers.com account. If you don't have one, you can use your booking confirmation number and PIN to sign in on a desktop or laptop. If your booking is no longer free to cancel or non-refundable, you may incur a cancellation fee. Properties can also choose to change reservation dates at no extra cost, so contact the property to see if this is possible. If your reservation was affected by coronavirus-related events (e.g. border closures or travel limitations placed by local authorities), but is no longer free to cancel or non-refundable, sign in and check your options for managing your reservation.

You might be able to cancel due to the circumstances related to the coronavirus. However, it depends on several factors, including your destination, the date you made your booking, country of origin, arrival date, and reason for traveling.

Cancellation due to the coronavirus depends on several factors, including where you're traveling to, your country of origin, arrival date, and reason for traveling.

You can contact the property to ask for a date change.




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